Our first customer spotlight also happens to be my favorite hair salon in Austin, Texas — Method Hair.

I have been a long-time customer of Method Hair and over the years I’ve come to appreciate their unique personalities, attention to detail, and above all — their superior customer service.

Customers who participate in our Customer Spotlight program are asked a series of questions and we share the answers to three of those items:

  1. What do you love most about your business?
    We love our clients. They support us every day in our desire to create, inspire, and change the way people feel about themselves.
  2. What do your customers love most about your business?
    Our customers love our expertise and knowledge when it comes to cutting, coloring, and styling hair of all types. They love our ability to listen and (ideally) execute the look they want to achieve. They love our team and the way we work together.
  3. Please describe your approach to customer service…
    Listen, be attentive, and assess the needs of individual clients. Problem-solve whenever a customer is dissatisfied and offer ways to improve or fix the situation. At all costs, make every one of our clients feel comfortable and important.

It’s no wonder why Method Hair receives 5-star reviews on a regular basis and why Method Hair won Austin’s “Most Loved” local business in AIBA’s 2016 Armadillo Awards.

If you’re looking for a 5-star salon in Austin, Texas, check out Method Hair.

Interested in participating in our Customer Spotlight? Schedule a discovery call and let’s chat about how we can help you!